Comparing The Big Phone Store vs Mazuma
| Feature | TBPS | Mazuma |
|---|---|---|
| Selling Refurbished Phones Since 1999 | ✅ | ❌ |
| Trustpilot Rating |  |
 |
| Google Review |  |
 |
| Country of Ownership |  (UK) |
 (Hong Kong) |
| UK-Based Customer Service Team | ✅ | ✅ |
| 12-Month Warranty | ✅ | ✅ |
| Free Next Working Day Delivery* | ✅ | ✅ |
| Flexible Purchase Options | ✅ | ✅ |
| Over 5 Million Sold | ✅ | ✅ |
| Ability to Purchase in Person | ✅ | ❌ |
| Recommended by Which.co.uk? | ✅ | ❌ |
| Recommended by Money Saving Expert? | ✅ | ❌ |
| Wide Selection of Brands and Models** | ✅ | ❌ |
| Daily Price Updates | ✅ | ❌ |
| 6 Conditions to Choose From | ✅ | ❌ |
| Certified with 90+ Quality Checks | ✅ | ❌ |
| Independent Refurbisher (Sells Own Products) | ✅ | Not Stated |
| Average Battery Health 85%+ | ✅ | Not Stated |
* on orders over £150. **Wide Selection of Brands and Models includes Apple iPhone, Samsung, Google, Huawei, OnePlus, Xiaomi, Oppo, Motorola, Sony Xperia, Nokia, Honor, and CAT. (All information is up-to-date as of 03/07/2024).
Comparing The Big Phone Store vs Mazuma Mobile
Mazuma Mobile is one of the most well-known mobile phone recyclers in the UK. Mazuma is a company registered in the UK, emphasizing its legitimacy and long-standing presence in the market. However, another UK company has even more years of expertise in recycling mobile phones: The Big Phone Store. Like Mazuma, we offer UK customer service and support, and we also improve the experience with generous offers and fair assessments that our customers rate us highly for. Additionally, we deal with a broader range of devices, including mobile phones, tablets, and games consoles, ensuring thorough testing, diagnostic processes, and quality control.
Keep reading to find out exactly why we think The Big Phone Store is the best site for selling your old phone compared to Mazuma!
Trading Second Hand Mobile Phones Since 1999!
The Big Phone Store first began recycling mobile phones, old tech, and other electronics in 1999 - long before the invention of the smartphone! We’ve now been recycling phones for over 25 years, and we’re able to transform that expertise into more money in your pocket! Our thorough diagnostic process ensures that every device is tested for quality, and all data is wiped to guarantee security. Meanwhile, Mazuma was first founded in 2006.
Fast forward to 2023, and The Big Phone Store was identified as the UK’s fastest-growing electronics refurbisher (according to 3rd-party traffic estimates)!
UK-Owned Recycler for 25 years!
Despite being founded in Watford, Mazuma Mobile has since been sold to a Hong Kong-based business. Meanwhile, The Big Phone Store is based in Wolverhampton, UK. You can be sure that by selling your old phone to The Big Phone Store, you’re supporting a 100% British-owned business. Additionally, The Big Phone Store has a dedicated customer service team available to assist with any queries or issues. The Big Phone Store operates from the White Lund Industrial Estate.
Who pays more for your old phone?
The Big Phone Store currently offers better trade-in prices on a range of smartphones. The Big Phone Store offers same day payment for trade-ins, ensuring customers receive their money quickly. As of 08/03/2024, The Big Phone Store is offering £60 more than Mazuma for trading in a 128GB iPhone 15 in perfectly good condition. Customers can also trade in their old devices for the new iPad Air.
Don’t just take our word for it, though - always compare against our prices before you sell your phone with Mazuma Mobile!
At The Big Phone Store, we adjust our prices each day to make sure that we’re always offering you the best possible price for your mobile phone. However, we can’t guarantee that our trade-in prices are always the highest available. There are many sites that will lure you in with inflated quotes, then unfairly drop the price when your phone arrives with them. On the rare occasion that we have to adjust our prices after a trade-in, customers may request evidence.
Which company do customers prefer?
While you’re comparing prices with Mazuma, you should also compare our customer reviews. Through our commitment to providing excellent service to our customers, The Big Phone Store has an incredible customer reputation. One way you can read customer reviews for yourself is through TrustPilot. At the time of writing, Mazuma’s has a Trustpilot rating of only 4.2 out of 5, compared to The Big Phone Store’s 4.6! In the unlikely event of any issues, The Big Phone Store's dedicated customer service team is available to help resolve them.
Sell Your Phone With Us & Receive:
1.Instant Quote:
Simply check out our Sell My Phone and search for your device, let us know what condition it’s in, and get an instant quote right before your eyes!2.Free Shipping:
The Big Phone Store offers completely FREE shipping for your old phone when you send it to us! Find out more when you check out.3.Fast Payment:
If your phone arrives with us in the correct condition, you could receive a payment for it on the very same day!
Free Recycling for Broken Phones with Data Wiped
Like The Big Phone Store, Mazuma offers money for faulty phones that are repairable but do not take responsibility for recycling devices that cannot be reused. Meanwhile, The Big Phone Store promises to recycle your broken device responsibly at no extra cost. All our devices undergo thorough testing and quality control processes to ensure they are recycled responsibly. That makes us the environmentally friendly choice for recycling your old phones!
Customers can trade in their old Xbox consoles and still play Xbox games by streaming them.
Even if your device is water-damaged or won’t turn on, it may still be valuable to us, and you could earn a small payment for your faulty phone! To find out more
We Sell New & Refurbished Phones
MazumaMobile briefly sold refurbished devices through its website, but as of March 2024 no longer does. In comparison, selling refurbished and second-hand mobile phones has been a core part of The Big Phone Store’s business model since day one! Today, we’re one of the UK’s most trusted names when it comes to selling pre-owned devices. Not only that, if you spend more than £150 on a refurbished phone at The Big Phone Store, we’ll upgrade you to next-day shipping for no extra cost.
Customers can access the best games on refurbished devices, making them a great choice for gaming enthusiasts.
We always stock the latest models, so grab yourself a refurbished Apple iPhone, Samsung Galaxy or Google Pixel today!
