Learn about the condition of our refurbished devices Learn about refurbished conditionsA refurbished tablet, also known as a second-hand or reconditioned tablet, is a device that has had a previous owner. People return their tablets for various reasons—sometimes, the owner isn’t satisfied with the device, and once returned, it can no longer be sold as brand new. Others trade in their tablets when they no longer need them or when switching to a different brand or model, even if the device is in perfect condition. Many refurbished tablets are in good condition, often exceeding manufacturer standards.
Save money by purchasing a refurbished tablet from The Big Phone Store. We offer a wide range of quality-checked, fully functional refurbished tablets. Our 90-point inspection covers everything from functionality and battery health to screen quality and overall condition, ensuring each device performs like a brand-new tablet, often surpassing manufacturer standards.
Refurbished means Broken! This is a myth! Thanks to our thorough quality checks, all our used tablets are fully-working and like new devices.
Refurbished tablets have bad battery life: Many people think pre-owned tablets won’t last, but with our testing, we ensure most of our devices have a battery life of at least 85% before we resell them. This is often higher than what many of our competitors offer.
Refurbished = unreliable: reconditioned tablets undergo more testing than brand-new ones. We provide detailed information on each tablet’s grading and can guarantee that every device meets our high-quality standards. pre-owned tablets can be a perfect match for those looking for quality and affordability.
People return their tablets for many reasons! Sometimes, the tablet has a small fault, and because it’s been returned, it can no longer be sold as brand new. Some trade in their tablets because they no longer need them or are switching to a different brand or model, and some trade in their devices when new tablets are released so they can upgrade.
Nowadays, many people are trading in their tablets for environmental reasons, knowing that doing so reduces electronic waste. Whatever the reason, we’re just glad these tablets won’t end up in a landfill!
In 2022, over 5 billion mobile devices were discarded, many with plenty of life left in them. Unfortunately, these devices often end up in landfills, contributing to the growing issue of electronic waste.
Electronic waste (e-waste) is when devices like phones, TVs and tablets are thrown away. They have parts inside them that need to be recycled properly to not harm the environment.
Every refurbished tablet we sell is one less device heading to a landfill! By repairing and reusing tablets, we reduce the demand for new resources to be mined. With The Big Phone Store, you’re saving money and helping to save the planet! The Big Phone Store offers unbeatable prices on reconditioned tablets, making them an affordable and eco-friendly choice.
The difference between Wi-Fi and cellular tablets is in how they connect to the internet:
Wi-Fi tablets connect to the internet via Wi-Fi. That means they can only connect to the internet when in range of a Wi-Fi hotspot, like at home, in a café or at a public Wi-Fi spot.
Perfect for users who mostly use their tablet in places where Wi-Fi is available. These are great for home use, streaming media, browsing and other online activities that don’t require internet on the go.
Cellular tablets can connect to the internet via a mobile data network (4G, 5G, etc.) in addition to Wi-Fi. They can access the internet anywhere there is mobile network coverage. Like smartphones, they usually require a SIM.
Cellular tablets are perfect for users who need internet on the go, such as travellers, commuters or professionals who need to be connected wherever they are. These are useful for navigation, gaming, checking emails or working remotely when Wi-Fi is not available.
All our tablets are fully tested and working, but there may be cosmetic differences depending on the condition you purchase. Our grading conditions range from 'Brand New' to 'Poor', so you can pick your device to suit your budget! We recommend buying 'Like New' or 'Pristine' for first-time buyers.
Brand New—sealed as you would expect. These tablets have never been used before, and they even come with their manufacturer's warranty!
Like New- Almost New (Out of Box). This is our best-refurbished condition, and the device has no cosmetic damage. Besides not being in the original box, this device is essentially brand-new!
Pristine—Very Slight Signs of Use. Our pristine tablets clearly show that the previous owner has taken great care of their device, so while there may be some minor cosmetic imperfections, 99% of the phone is in perfect condition.
Very Good- Light Signs of Use. These tablets show light signs of usage and may have visible cosmetic marks, but they won't be visible when the screen is on. Buying 'Very Good' is ideal for those who are budget-conscious and don’t mind a few imperfections.
Good- Medium Signs of Use. These are tablets that have had a few bumps! There are visible cosmetic marks, and the device shows moderate signs of use, but its functionality is completely unaffected!
Poor- Heavy Signs of Use. Fully tested and in perfect working order, these tablets are the cheapest way to get the model you want at the cost of cosmetic quality. Scratches, cracks, and screen burns are all possible.
At The Big Phone Store, we understand that each customer has a different budget and need, which is why we strive to provide the best! Our extensive refurbishment expertise, dedicated customer service, broad product range, and unique service offerings make The Big Phone Store the correct choice for your pre-owned tablet needs.
We prioritise sustainable products at competitive prices, regularly comparing our rates with competitors to ensure we provide the most competitive deals. Check out our TrustPilot reviews to see why thousands of customers trust The Big Phone Store for second-hand tablets!
While we refurbish and sell major brands like Apple and Samsung, we also pride ourselves on our extensive range of other tablets, like Lenovo and Oppo. This variety gives customers the flexibility to find exactly what they need!
If you’re looking for accessories for your refurbished tab, such as a keyboard or case, check out our tablet accessories!
Getting your order to you quickly is very important to us! That's why we provide FREE standard shipping on all orders over £30 and free NEXT-DAY delivery on all orders over £150! We use Royal Mail as our courier and ask that you allow 3-5 business days for all standard shipping orders.
To ensure swift delivery, we aim for same-day dispatch on all orders placed before 4 p.m. Monday through Friday and 11 a.m. Saturdays. We also use secure, eco-friendly packaging! For more information, visit our Shipping page.
Every tablet we sell goes through over 90 individual checks to meet our high standards. These checks cover everything on the tablet - functionality, camera, battery health, cosmetic condition and overall condition using industry-grade tools and software. So all our tablets are fully working before we sell them to you.
Also, our reconditioned tablets have had all previous data wiped from them to add an extra layer of privacy, security and peace of mind when buying from us. Data wiping also means the tablet is in perfect working condition when you buy it - it will work as intended!
Our warranty protects your purchase against material defects for a full year. Should an issue covered by the warranty arise, we will resolve it at no extra cost to you. This is part of our commitment to ensuring you have a reliable and worry-free experience with your device. To find out more, visit our warranty page.
Still unsure? Be sure to check ourFAQ page for the most asked questions, orcontact us! Our Customer Service team is available from 9 a.m. to 5 p.m. Monday through Friday. For more information on pricing, conditions, orders, and more, please read ourTerms & Conditions.
Why people love us.
We value the opinions of all of our customers, and we're sure that you do too! If you're still unsure about buying the Refurbished Tablets you want, take a look at the reviews our customers have left for us.
Based on 16 reviews
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Jennifer
Bought Galaxy Tab S5e 10.5" Wi-Fi (2019)
1 month ago
Just what I wanted
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Mr
Bought Galaxy Tab S9 FE+ 12.4" 5G (2023)
1 month ago
Great
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
Zaid
Bought Galaxy Tab S9 FE 10.9" Wi-Fi (2023)
1 month ago
Super
Value for money
Overall performance
Phone condition
Battery
Delivery speed
Recycled packaging
